Why did ASTQB create a Soft Skills for Testers certification?
Because software testers repeatedly face communication challenges that generic soft skills training does not address. The ASTQB Soft Skills for Testers certification focuses on real testing scenarios as opposed to abstract workplace theory.
What problems does this soft skills for testers certification help solve?
Examples include unclear defect reports, unprofessional communication, misunderstandings with developers and managers, weak test reporting, and difficulty explaining testing risk and value.
What topics does the certification cover?
The ASTQB Soft Skills for Testers certification covers topics such as professional communication, business writing for testing artifacts, promoting the value of testing, and professional development skills relevant to testers.
Who is the certification intended for?
This soft skills certification is specifically designed for software testers, QA analysts, test engineers, test leads, managers, UAT testers, and others involved in software testing and software quality activities.
Why is an exam required instead of issuing a certificate of attendance?
Because attendance does not demonstrate learning, but an actual exam validates that candidates retained and understood the syllabus content. This is useful for managers in their hiring and promotion decisions.
Why do managers and organizations value this certification?
It provides objective evidence that testers can communicate professionally, document effectively, and represent testing accurately to leadership and customers. This certification is useful both for the improvement of teams and the remediation of those who haven’t yet mastered the soft skills that are necessary for success in software testing.
Where can managers and software testers learn more about the soft skills and get started?
Full details, syllabus information, and exam access are available on the ASTQB Soft Skills for Testers certification page.
